What is your return policy?

As a contract manufacturer, all product is made-to-order per the customer supplied drawings and/or solid models.  Unless there are manufacturing defects, all sales are final.

Do you ship oversees?

The majority of our customers are US based,.  We will ship to other countries using a customer-specified freight forwarder and subject to ITAR regulation.  All product is FOB our dock in Canton, Ohio.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions during regular business hours.  Call 330-477-6287 or email Sales@precision-component.com

What are our payment terms?

The majority of our customers are commercial or industrial.  We generally accept purchase orders with net-30 day terms (subject to prior credit approval).  While payment can be made via credit card, we reserve the right to add a surcharge for credit card payments.